Shipping policy

At Rygalia Wellness, we are committed to delivering your clinical luxury essentials with the utmost care and efficiency. Our goal is to ensure that your journey to radiance is seamless, from the moment you place your order to the moment it arrives at your door.

1. Processing Times

• All orders are processed within 1-3 business days.

• Orders are not processed or shipped on weekends or public holidays.

• In the event of a high volume of orders (such as during seasonal VIP sales), a slight delay of 1-2 days may occur. We appreciate your patience as we ensure every package meets our quality standards.

2. Shipping Rates & Delivery Estimates

We offer tracked shipping to ensure your peace of mind. Delivery timeframes depend on your location:

Shipping Method	Estimated Delivery Time	Cost
Standard VIP Shipping	7-12 Business Days	Calculated at Checkout
Express Priority	5-7 Business Days	Calculated at Checkout

Note: Delivery delays can occasionally occur due to custom clearances or courier logistics which are beyond our control.

3. Order Tracking

Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24-48 hours. You can monitor your package's journey directly through our portal or the carrier's website.

4. Customs, Duties, and Taxes

Rygalia Wellness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Issues

Rygalia Wellness is liable for any products damaged or lost during shipping. If you received your order damaged, please contact our support team at rygaliawellness@gmail.com within 48 hours of delivery. Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect address.

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Contact Information

If you have any further questions regarding our shipping protocols, please reach out to our elite support team:

• Trade Name: Rygalia Wellness

• Email: rygaliawellness@gmail.com

• Physical Address: 1111B South Governors Avenue, STE 28521, Dover, DE 19904, United States.